Learn how we do it


Our customer service process begins with offering you a quote for your packaging requirements. The more specific your requirements are, the better our team can estimate the costs for manufacturing your packaging solutions. Throughout the manufacturing process, our sales and customer service team will communicate any discrepancies between packaging requirements and final production. Our team is dedicated, loyal, and committed to a can-do attitude in order to exceed customer expectations.


Our design process starts with your brand. You may provide us with detailed graphics and specifications for your packaging requirements or leave it to the Cardinal design team to create the most innovative and efficient design for your packaging needs. We use CAD software in-house to create graphics and specs, which then become dyes for your custom box. The most important part of this process is communication. We want your input to create the best packaging for your products. 


Our strong partnerships are what help us fulfill your needs and surpass your expectations. Through our various business relationships, we ensure the right fit for your product. 

These partnerships have also allowed us to expand our product line and offer you unique solutions for your packaging needs.


Since we are located in the Greater Toronto Area (GTA) we deliver to a wide range of local companies within the GTA and some locations across Ontario. Our drivers make sure your packaging products get delivered on time and in the right quantities. While many local companies benefit from our delivery services, we also ship country-wide.